Privacy Policy
This privacy policy sets out how Shifa We Care Hospitals, Chittoor uses and protects any information that you provide when you visit our website and/or avail our medical or related services.
Shifa We Care Hospitals, Chittoor is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or our services, you can be assured that it will only be used in accordance with this privacy statement.
Shifa We Care Hospitals, Chittoor may update this policy from time to time by updating this page. Please check this page periodically to ensure that you are aware of any changes.
Information We May Collect
We may collect the following information:
- Name and contact information (including email address and phone number)
- Demographic information such as age, gender, address, and PIN code
- Medical information such as health history, records, prescriptions, and reports
- Payment and billing information (cash, debit card, credit card, UPI, internet banking)
- Emergency contact details
- Other information relevant to patient care, feedback, or surveys
What We Do With the Information We Gather
We require this information to understand your healthcare needs and provide you with safe, effective, and personalized care. In particular, we may use your information for:
- Internal record keeping and medical documentation
- Improving our medical services, facilities, and patient experience
- Communicating with you about appointments, test results, and follow-ups
- Sending you health-related information, reminders, or updates (with your consent)
- Conducting patient satisfaction surveys or feedback requests
- Complying with legal, regulatory, and insurance requirements
- Customizing our website and services according to your interests and needs
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to patient needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- If you have previously agreed to us using your personal information for direct communication, you may change your mind at any time by writing to or emailing us at shifawecarechittoor@gmail.com.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you health-related information about third parties which we think you may find beneficial, if you consent to this.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or contact us as soon as possible at our address below. We will promptly correct any information found to be incorrect.